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Why Isn’t My Magento Website Working Properly?

Common Magento Website Issues Solved

Magento is the most used e-commerce platform, with over 250,000 merchants worldwide. Although, the platform provides many benefits to its thousands of business users, its services do not come without fault. If you’re experiencing issues with your Magento website, the web developers at Kraus Marketing have got you covered. Here are some tips to deal with some of the most common issues on your Magento website.

Extension Conflicts

Extensions are an extremely useful tool for your Magento website, being that you can add features as needed, but small malfunctions in a single extension could lead to big problems. Initially you may think the problem you are experiencing is a result of having too many extensions. However, the number of extensions alone does not cause problems – the problem typically lies in a single extension code. Granted, the more extensions you have, the greater the chance of one malfunctioning. Luckily, there are ways to double check each one to remedy the problem you may be facing. If you’re worried about the health of your Magneto website extensions, follow these steps:

  • Install the extension in a testing environment before running it in a functional store.
  • Have a Magento website developer install the extension so they can review the code.
  • Check for conflicts once an extension is installed to prevent troubleshooting at a later stage.

Issues with Speed

Online shoppers want the process to be as quick as possible, in fact 47% of online shoppers expect their site to load in 2 seconds or less. If your website speed is not yet at this level, there is a greater chance your customer will shop elsewhere.

Many users blame Magento itself for its slow processing speed, but there are several factors under your control that can help speed up the site.

  • Check Your Hardware: A dedicated server or virtual private server (VSP) will help your Magento website run much more efficiently than it would using a shared host.
  • Use Varnish as the Full-Page Cache: This will give you the flexibility to cache the majority of your content, including the HTML document which significantly reduces server load.
  • Enable flat catalog: Magento usually stores catalog data in multiple tables, making MySQL queries long and complex. A flat catalog creates new tables as you go and reduces query complexity.
  • Optimize images: Large images add load time to your pages.
  • Optimize the website for mobile: 46% of people prefer to use their phones for purchases, so make sure your site renders well on a mobile device.

Security Issues

The most important thing to remember when dealing with security is to make sure that you are up to date on all security patches. In many cases when a site is breached it is because of their outdated security patch.

However, even with up to date security patches you can still be susceptible. In 2015 more than 7,000 Magento websites were hit by Guruincsite malware. The open source nature of Magento websites makes this problem a common occurrence. Luckily, proper maintenance and safety precautions can be configured into your site to ensure all your data and information is protected.

If you need help creating, managing or improving your Magento website make sure to contact the web development experts at Kraus Marketing today.